Head of Payment Optimization (Product)

The Head of Payment Optimization at Neon is responsible for leading the global payment optimization and risk strategy for Neon Pay, focusing on enhancing transaction performance while balancing fraud prevention and customer experience. This senior product role requires collaboration with Engineering, Data Science, and Partnerships to improve payment routing, fraud detection, and performance optimization through data-driven experimentation and system design. Key responsibilities include managing the product roadmap, designing risk detection logic, overseeing dispute handling processes, and tracking performance KPIs. Candidates should have extensive experience in product management within payments optimization or risk domains, along with strong analytical skills and the ability to drive collaboration across various teams.