ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Head of QA & Product Support at CloudSEK - ApplyBlast

Head of QA & Product Support

CloudSEK

3 months ago

3.7 on Glassdoor

Bengaluru, Karnataka, India

Onsite

Full Time

Director

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Head of QA & Product Support will own quality for the entire CloudSEK platform while building a highly technical product support organization capable of resolving production issues with cybersecurity expertise. This leader will drive automation coverage, establish AI product testing practices, and scale L1–L3 support across geographies, ensuring robust SLAs and incident response. The role involves strategic leadership, cross‑functional collaboration with engineering, product, and customer success, and hands‑on involvement in test automation and AI evaluation.

Responsibilities

Define and execute QA strategy for the full platform
Increase automation coverage across UI, API, and performance tests
Build and lead a technical product support organization with L1‑L3 coverage
Establish support SLAs, incident response processes, and postmortems
Collaborate with engineering to integrate shift‑left testing and AI evaluation

Skills

About CloudSEK

cloudsek.com

Headquarters

Singapore, Central Region, Singapore

Company Size

51-200 employees

Founded

2015

View Profile

CloudSEK is a predictive cybersecurity company that helps security teams predict and disrupt attack paths across digital risk, threat intelligence, external attack surface, AI systems, and third-party ecosystems using graph-based AI intelligence. Its product suite includes AIVigil (AI attack surface monitoring), XVigil (digital risk protection), BeVigil (attack surface monitoring), SVigil (supply chain risk monitoring), and Nexus AI (AI command center and cyber risk quantification). CloudSEK serves over 1,000 cybersecurity teams globally, including Fortune 500 enterprises, enabling them to identify and remediate exploitable attack paths before breaches occur.