Head of RMA and Technical Support
PRISMA
About this role
The Head of RMA and Technical Support oversees the management of return merchandise authorization processes and technical support operations within the computer hardware industry. They ensure efficient service delivery, support team performance, and maintain customer satisfaction.
Skills
About PRISMA
prismahealth.orgImperva (Incapsula) is a cybersecurity company that provides cloud-delivered application and data protection services. Its Incapsula platform offers managed web application firewall (WAF), DDoS mitigation, bot management, API security, and CDN/load‑balancing to protect websites and online applications. Enterprises use Imperva to prevent breaches, stop automated attacks, and ensure availability with real‑time threat intelligence and analytics. The company emphasizes scalable, cloud-native defenses and compliance-friendly logging and reporting.
Recent company news
Payments DiveVisa to buy Prisma in Argentina
2 weeks ago
ATM MarketplaceVisa to acquire Prisma Medios de Pago, Newpay in Argentina
4 days ago
PYMNTS.comVisa Closes Prisma and Newpay Acquisition to Expand in Argentina
6 days ago
ReutersVisa to buy payment firms Prisma, Newpay to deepen Argentina footprint
2 weeks ago
TechCrunchCo-founders behind Reface and Prisma join hands to improve on-device model inference with Mirai
2 weeks ago
About PRISMA
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for PRISMA.
Salary
$151k – $200k
per year