Head of Service Delivery
Leonardo
About this role
Senior management role reporting to C-level LATAM, responsible for leading Service Delivery and post-contract operations to ensure excellent customer experience across the contract lifecycle. The position focuses on operations in Brazil and startup support in Colombia, with regional LATAM support as needed. The role requires aligning cross-functional teams and strategic decision-making to drive client retention and business growth.
Skills
Qualifications
About Leonardo
leonardo.comLeader in Aerospace, Defence & Security
Recent company news
WSJLeonardo Targets Higher Revenue, Earnings as Defense Order Boom Continues
44 minutes ago
ReutersItaly's Leonardo steps up digital defence drive and lifts targets
8 hours ago
Decode39Leonardo bets on AI-powered “Michelangelo Dome” for next-gen defense
1 hour ago
New Internationalist MagazineItalian arms factory workers say no to war
5 hours ago
Leonardo S.p.A.Leonardo continues to strengthen its cybersecurity sector with the acquisition of Becrypt in the UK
1 day ago
About Leonardo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Leonardo.
Salary
$127k – $166k
per year