Head of Social & Community
BJAK(1 month ago)
About this role
The Head of Social & Community at BJAK is responsible for developing and executing a comprehensive social media and community strategy to enhance the company’s global presence and drive engagement across Southeast Asia. This role includes leading a team, overseeing content creation across multiple platforms, managing organic growth campaigns, and utilizing data analytics to inform strategy and optimize performance. Additionally, the Head of Social & Community will collaborate with cross-functional teams to align initiatives with broader marketing and product goals while ensuring brand reputation and addressing customer engagement on social platforms.
Required Skills
- Social Strategy
- Leadership
- Community Management
- Content Strategy
- Organic Growth
- Analytics
- Crisis Management
- Customer Engagement
- Stakeholder Management
- Performance Tracking
+6 more
Qualifications
- Bachelor’s degree in Marketing
- Bachelor’s degree in Communications
- Bachelor’s degree in a related field
About BJAK
bjak.myBJAK is the leading insurance platform in Malaysia, specializing in auto insurance and a wide variety of insurance products. The platform enables users to easily compare multiple insurance providers, secure instant coverage, and fulfill road tax requirements online. Known for delivering an efficient and user-friendly insurance experience, BJAK partners with top insurers such as Etiqa and Takaful to offer comprehensive coverage options for its customers.