Head of Technical Support
Proscia
About this role
The Head of Technical Support at Proscia leads the global Technical Support organization, focusing on strategic vision, team development, and customer experience. The role involves optimizing support processes, driving performance through metrics, and ensuring high-quality, proactive support across global regions.
Skills
About Proscia
proscia.comProscia is an enterprise digital and computational pathology company whose Concentriq platform powers AI-enabled cancer diagnostics and drug development workflows. The platform provides scalable whole-slide image management, AI/ML analytics, and workflow integrations for pathology labs, health systems, and life sciences organizations. Proscia emphasizes enterprise-grade deployment, regulatory support, and model orchestration to accelerate precision medicine. Its Concentriq offering was rated #1 by customers in the 2026 Best in KLAS report.
About Proscia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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