ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
edsights
The Head of Technical Support at EdSights will build and lead the technical support function from the ground up, designing service models, implementing a ticketing platform, and managing a customer-facing help center. This role involves establishing support tiers and KPIs, developing AI chatbot integrations, and serving as an internal expert for the company's higher education retention software while scaling the team.
Headquarters
New York, New York, United States
Company Size
11-50 employees
Founded
2018
EdSights is a higher-education technology platform that uses AI-powered chatbots to amplify student voice and surface actionable insights to boost retention and student success. Its platform includes products like EdSights Admit and EdSights Retain, along with the Student Voice Score (SVS) and integrations to fit existing systems. Trusted by 250+ universities, EdSights provides SMS-based engagement, real-time intervention data, and analytics dashboards to help institutions become more student-centric and reduce dropout risk.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for edsights.