Head of UX

Kraken

2 months ago

4.2 on Glassdoor

London, United Kingdom

Hybrid

Full Time

Director

0 applicants

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About this role

Head of UX at Kraken will define and scale the product design vision across the company’s energy platform, establishing design standards, systems, and research practices that shape product strategy. This senior leadership role partners with Product and Engineering to influence outcomes, build a global design organization, and accelerate adoption of renewable energy through excellent user experiences.

Skills

About Kraken

kraken.tech

Kraken is a cloud‑native operating system for utility companies that centralizes customer experience, asset optimization, and field workforce management. Built to integrate smart meter and grid data, Kraken provides modular APIs, workflow orchestration, analytics and ML tools to automate billing, outage handling, dispatching and asset maintenance. Developed within the Octopus Energy Group, it’s designed to help utilities reduce operating costs, improve reliability and deliver faster, more personalised customer service. Utilities license Kraken to replace legacy stacks and accelerate digital transformation across customer, network and field operations.