IG
The Head of Workforce Management leads the global real-time operations and scheduling function for IG Group's customer experience team based in Bangalore. This senior leadership role involves developing a team of analysts, establishing unified metrics across multiple contact centers, and driving a data-led transformation of forecasting and capacity planning. The incumbent ensures intraday management efficiency and service level adherence through strategic planning and cross-regional collaboration.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
1974
IG Group is a world leader in derivatives trading and an established member of the FTSE 250. Discover more about IG, our brands and current vacancies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IG.
IG didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role