Health Advisor

The Health Advisor role at Carenet Health involves serving as a key point of contact within Hoag’s Centralized Patient Service Center, supporting patients with scheduling and coordination across multiple diagnostic imaging and specialty service lines. This remote position requires managing high-volume inbound interactions, ensuring accurate documentation, and delivering a compassionate patient experience while adhering to HIPAA standards and company protocols. The role demands strong communication skills, attention to detail, and the ability to navigate multiple systems efficiently in a fast-paced contact center environment.