Health Advocate- Inbound/Outbound Calls, Healthy Outcomes Team - Work From Home
Clinical Careers Page(6 days ago)
About this role
This role involves interacting with Medicare members to educate and assist them with health screenings, medications, and resources, aiming to improve their health outcomes. It emphasizes compassionate communication and help to overcome barriers to healthcare services.
Required Skills
- Communication
- Empathy
- Active Listening
- Customer Service
- Healthcare Knowledge
- Digital Literacy
- Critical Thinking
- Multitasking
- Documentation
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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