Health Insurance Specialist

Clinical Careers Page(4 months ago)

Columbus, OHOnsiteFull TimeMedior$42,200 - $81,800Patient Relations

About this role

The Patient Relations Analyst at Oak Street Health serves as the clinic's insurance subject-matter contact, educating patients about Medicare programs and coverage options to increase access to care and retention. The role supports the care and outreach teams—especially during Medicare Open Enrollment—and helps ensure patients understand benefits and eligibility. This clinic-based position reports to the Associate Patient Relations Manager or Practice Manager.

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Required Skills

Insurance Navigation
Patient Education
Customer Service
Billing
Medicare Knowledge
CRM
Multilingual
Scheduling
Outreach
Advocacy

Qualifications

Bachelor Degree Preferred
US Work Authorization

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

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