Health Insurance Specialist

Clinical Careers Page(2 months ago)

Knoxville, TNOnsiteFull TimeMedior$42,200 - $73,560Patient Relations

About this role

The Patient Relations Analyst at Oak Street Health educates and supports Medicare-eligible patients about insurance options and available public benefits to increase access to care and retention. This role serves as the clinic insurance expert and patient advocate, working closely with the care and outreach teams and reporting to the Sr. Patient Relations Manager or Practice Manager. The position is focused on supporting older adult patients within local clinic sites and contributing to patient orientation and engagement efforts.

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Required Skills

Medicare Knowledge
Insurance Navigation
Patient Advocacy
Customer Service
Billing Assistance
Scheduling
Outreach
Event Planning
Multilingual
CRM

Qualifications

US Work Authorization
Bachelor Degree (Preferred)

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

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