Health Navigator
One Medical(1 month ago)
About this role
The Health Navigator is a patient-facing member of a primary care team focused on supporting older adults (65+) by improving access, continuity, and experience of care. This role emphasizes advocacy, empathetic human-centered interactions, and partnership with patients, families, and clinical teammates to support preventive, chronic, and acute care needs. The position is comparable to a Medical Assistant and contributes to delivering an exceptional in-office patient experience within One Medical’s primary care setting.
Required Skills
- Patient Rooming
- Vitals
- POC Testing
- Screening Assessments
- Care Coordination
- Referral Coordination
- Provider Collaboration
- Phone Triage
- Front Desk
- Patient Education
+4 more
About One Medical
onemedical.comOne Medical is a membership-based primary care provider that combines in-person clinics, virtual care, and technology to streamline the patient experience. It delivers preventive care, chronic disease management, same- and next-day appointments, lab services, and mental health support, while accepting most insurance plans and offering a paid membership for enhanced access. The company partners with employers and health plans to provide primary care programs and uses a mobile app and telehealth to coordinate care. Acquired by Amazon in 2023, One Medical emphasizes convenience, high-quality clinicians, and integrated digital tools to simplify healthcare.
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