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Health Navigator at BlueCross BlueShield of Tennessee - ApplyBlast

Health Navigator

BlueCross BlueShield of Tennessee

3 months ago

3.7 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

A Health Navigator at BCBST serves as a trusted guide for members, helping them understand benefits, close care gaps, and access necessary resources for better health outcomes. This outbound-focused role involves proactively engaging members to schedule appointments, locate providers, and connect them with appropriate health programs while collaborating with clinical teams to improve community health.

Responsibilities

Conduct educational telephone calls advising members of available benefits and programs
Reaching out to members with identified gaps in care to encourage compliance
Managing system work queues and screening identified members for eligibility
Facilitating research and analysis of member inquiries and process complaints
Locating providers and scheduling appointments for member needs

Skills

Qualifications

Associates Degree in EducationAssociates Degree in CommunicationAssociates Degree in Health Related Field

About BlueCross BlueShield of Tennessee

bcbst.com

Headquarters

Chattanooga, Tennessee, United States

Company Size

5001-10000 employees

Founded

1945

View Profile

Learn more about BlueCross BlueShield of Tennessee (BCBST) health insurance and the medical, dental and vision plans we offer for employers, individuals and families.