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Health Pro - US Virtual at Alight Solutions - ApplyBlast

Health Pro - US Virtual

Alight Solutions

4 months ago

3.2 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

A Health Pro at Alight supports members by navigating complex health benefits to identify quality providers, resolve claims, and translate benefit details into actionable guidance. The role involves gathering care needs, delivering referral recommendations, coordinating approvals, and championing member satisfaction across the health ecosystem through phone and digital channels.

Responsibilities

Gather information to understand member care needs
Translate complex benefit details into clear guidance
Deliver provider recommendations and referral guidance
Complete cost estimates and communicate out-of-pocket responsibility
Draft carrier and client appeals for healthcare services

Skills

About Alight Solutions

alight.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

View Profile

Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.