Healthcare Call Center Representative - PC

BHMG Baptist Health Medical Group Inc.(25 days ago)

HybridFull TimeJunior$63,747 - $85,221 (estimated)Patient Access / Call Center

About this role

A Medical Call Center Representative (Scheduler) at Baptist Health handles patient scheduling and appointment coordination from the Patient Connection Hub in Lexington, KY. The role begins onsite with paid training and will transition to work-from-home after meeting set criteria. It supports Baptist Health’s patient access operations and emphasizes reliability and customer-focused service.

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Required Skills

Call Center
Scheduling
EHR
Insurance Verification
Data Entry
Customer Service
Phone Etiquette
Problem Solving
Record Indexing
Time Management

Qualifications

High School Diploma or Equivalent
Background Check
Drug Screen

About BHMG Baptist Health Medical Group Inc.

baptisthealth.com

Baptist Health is the leading healthcare provider in Kentucky and Southern Indiana, dedicated to enhancing healthcare access and improving the overall health of the community. With a comprehensive range of services and advanced medical technologies, Baptist Health aims to deliver high-quality care and support to its patients. The organization emphasizes a strong commitment to patient satisfaction and community engagement, making it a trusted resource for healthcare needs in the region.

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