Healthcare Call Center Representative Scheduler

BHMG Baptist Health Medical Group Inc.(4 months ago)

HybridFull TimeJunior$71,396 - $95,000 (estimated)Patient Access

About this role

Baptist Health Medical Group is hiring a Medical Call Center Representative (Scheduler) to support its Patient Connection Hub, a centralized call center designed to streamline patient-provider communication. The role supports patients across the state by serving as a primary point of contact for appointment access and related services. The position is based at the Jeffersontown, KY hub and is expected to transition to work-from-home after meeting defined criteria.

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Required Skills

Appointment Scheduling
Call Center
Customer Service
Outbound Calling
Inbound Calls
EHR Data Entry
Insurance Verification
Preauthorization
Referral Management
Medical Records

+4 more

Qualifications

High School Diploma or Equivalent

About BHMG Baptist Health Medical Group Inc.

baptisthealth.com

Baptist Health is the leading healthcare provider in Kentucky and Southern Indiana, dedicated to enhancing healthcare access and improving the overall health of the community. With a comprehensive range of services and advanced medical technologies, Baptist Health aims to deliver high-quality care and support to its patients. The organization emphasizes a strong commitment to patient satisfaction and community engagement, making it a trusted resource for healthcare needs in the region.

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