Healthcare Call Center Representative
charlesriverhealth
About this role
A Healthcare Call Center Representative at Charles River Community Health supports patients and community members by answering calls, scheduling appointments, and providing information. The role is essential to creating an outstanding patient experience and increasing retention.
Skills
Qualifications
About charlesriverhealth
charlesriverhealth.orgCharles River Health Center is a community-based health center delivering comprehensive, affordable care across primary medical services, dental, vision, and behavioral health for residents in the Charles River region of Massachusetts. The center emphasizes patient-centered, accessible care with a focus on prevention, early intervention, and care coordination for individuals and families, including those who are uninsured or underinsured. Its integrated services span medical care, dental and eyecare, mental health, and substance-use treatment, with locations in the Waltham area to improve local health outcomes. Charles River Health Center is committed to culturally competent care, multilingual access, and reducing barriers to care for underserved communities.
About charlesriverhealth
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for charlesriverhealth.
Salary
$44k – $58k
per year