Healthcare Customer Service Representative (Quezon City Walk In)
R1 RCM(1 month ago)
About this role
This role provides front-line patient support for a healthcare revenue cycle organization, helping patients navigate billing and payment-related concerns. The position interacts with patients and coordinates with provider offices to ensure administrative needs are addressed as part of the patient experience. It is based onsite in Cubao, Quezon City with rotating and graveyard shifts.
Required Skills
- Customer Service
- Patient Support
- Balance Billing
- Payment Processing
- Payment Arrangements
- Dispute Resolution
- Insurance Verification
- Benefits Eligibility
- Appointment Scheduling
- Treatment Follow-Up
+5 more
Qualifications
- 2 Years College
About R1 RCM
r1rcm.comR1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers.
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