Healthcare Customer Service Specialist
Cochlear(1 month ago)
About this role
The Healthcare Customer Service Specialist (Customer Order Insurance Specialist) at Cochlear supports recipients, patients, clinicians, and caregivers by providing in-person call center-based customer experience related to insurance, orders, products, and billing. The role represents Cochlear’s customer experience team and helps guide customers through insurance eligibility and intake processes while coordinating with internal partners. Position is based in Lone Tree, CO and supports Cochlear’s implantable hearing solutions customers.
Required Skills
- Customer Service
- Insurance
- Order Management
- Billing
- Communication
- Multitasking
- Technical Aptitude
- Cross-Functional
- Problem Solving
- Call Center
Qualifications
- High School Diploma
- 2 Years Experience (Healthcare Customer Service)
About Cochlear
cochlear.comCochlear is a leader in hearing device implants that help to restore hearing and connect people to a world of sound. Start your hearing journey today!
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