Jet Support Services, Inc.
The Helicopter Maintenance Analyst serves as the primary point of contact for assigned customers, managing relationships and ensuring account health through proactive communication and issue resolution. The role involves coordinating with internal teams to resolve customer-reported issues, conducting regular check-in calls, and maintaining accurate records in Salesforce. This position requires strong organizational skills and a background in aviation to support customer retention and satisfaction.
Headquarters
Chicago, Illinois, United States
Company Size
501-1000 employees
Founded
1989
Jet Support Services, Inc. (JSSI) is an independent business aviation solutions provider offering an industry-unique suite of services including hourly cost maintenance programs, parts and engine supply, maintenance tracking software (Traxxall), aircraft cost and performance data (Conklin), appraisals and asset inspections, and flexible aircraft financing (Aviation Capital). Serving aircraft owners, operators, fleet managers, and financial institutions worldwide, JSSI supports all phases of the aircraft ownership lifecycle from acquisition and operation to end-of-life services. The company is trusted by over 30% of the world's business jets and operates a global network of MROs, technical experts, and parts vendors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Jet Support Services, Inc..
Jet Support Services, Inc. didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role
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