Help Desk Agent - English/Japanese
Careers Signant Health
About this role
Our company seeks a bilingual (English/Japanese) Help Desk Agent to support technology-enabled clinical trial solutions. The role involves providing first-line technical assistance, working with AI-driven support systems, and ensuring effective communication with users in a healthcare and clinical research environment.
Skills
About Careers Signant Health
signanthealth.comSignant Health is a clinical trial technology and services company that helps sponsors and CROs capture high-quality trial data and improve participant experience. Its offerings include electronic clinical outcome assessments (eCOA), eConsent, eSource, patient engagement tools, analytics, and managed services to support trial operations across therapeutic areas. Signant emphasizes usability, regulatory compliance, and data integrity to accelerate study timelines and ensure reliable evidence. Global biopharma organizations rely on its integrated platform and domain expertise for end-to-end clinical data capture and support.
About Careers Signant Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Careers Signant Health.
Salary
$40k – $60k
per year