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© All Rights Reserved. ApplyBlast.com
Mbtama
The Help Desk Analyst II provides first-level IT technical support to on-site and remote users, serving as the primary point of contact for resolving technical issues and managing user accounts. This role is integral to the IT Department's customer service strategy, ensuring timely and professional assistance through various communication channels. The position focuses on maintaining high-quality service standards while adhering to organizational policies and procedures.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mbtama.
13% above the average for this role