Help Desk Analyst III
Progressive Recruitment
About this role
A technical support role providing incident management and onsite assistance for field engineer users, focusing on resolving issues efficiently and delivering excellent customer service. The position involves using Service Now, Windows, and iOS devices, along with active directory and knowledge management practices.
Skills
About Progressive Recruitment
progressiverecruitment.comProgressive Recruitment is a specialist recruitment consultancy that connects employers with skilled professionals across sectors such as construction, engineering, IT, and professional services. It provides permanent, temporary and contract staffing, executive search, and tailored recruitment solutions delivered by sector-focused consultants and candidate screening. Clients and candidates rely on Progressive Recruitment for its industry expertise, proactive sourcing, and emphasis on building long-term relationships.
About Progressive Recruitment
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $81k
per year