Windward Risk Managers
Windward Risk Managers is seeking an experienced Help Desk Analyst III to serve as a senior technical resource within the IT Help Desk. This hands-on position handles complex incidents and escalations that exceed Level 1 and Level 2 capabilities, independently drives issues through resolution, and partners with Infrastructure, Systems, Network, and Security teams on advanced troubleshooting. The successful candidate will also mentor junior technicians, strengthen documentation and operational standards, and contribute to endpoint management and technology rollouts while maintaining responsive end-user support.
At Windward Risk Managers, we offer home insurance management through our diverse carrier partnerships.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Windward Risk Managers didn’t post a salary, so this is our estimate from similar listings.