vtechsolution
The Help Desk Analyst provides technical assistance, support, and advice to end users for hardware, software, and systems, serving as a level 1 support contact and troubleshooting issues. The role involves responding to user problems, escalating when necessary, and maintaining strong customer service and communication skills in a fast‑paced environment.
Headquarters
Washington, District Of Columbia, United States
Company Size
201-500 employees
Founded
2006
vTech Solution, Inc. is a managed security, cloud, cyber and IT services provider that helps federal, state & local governments, education institutions, and commercial organizations modernize and secure their operations. They deliver reliable, scalable technology solutions—managed cloud, cybersecurity, networking, and IT support—along with AI tools to accelerate modernization and workforce capability. Operating under the tagline “You Seek We Deliver,” vTech emphasizes compliance, operational resiliency, and tailored services to meet sector-specific needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for vtechsolution.
vtechsolution didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role