Knowledge Services
Knowledge Services is seeking a Help Desk Analyst for a contract through the end of June 2027 with the State of Maine Office of Information Technology. The role involves providing quality and efficient customer support via phone or remote assistance, conducting advanced troubleshooting of PC and network issues, and serving as a contact for level 1 support. The position requires maintaining productivity and quality standards while acting as a liaison between customers and other departments.
Headquarters
Indianapolis, Indiana, United States
Company Size
1001-5000 employees
Founded
1994
Knowledge Services is a workforce solutions and professional services company that provides staffing, managed services, and government program support to public- and private-sector organizations. The company specializes in areas such as workforce management, employer-of-record services, MSP/VMS programs, and consulting, serving clients across government, healthcare, technology, and other regulated industries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Knowledge Services.
Knowledge Services didn’t post a salary, so this is our estimate from similar listings.