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Help Desk Analyst at Pet Valu - ApplyBlast

Help Desk Analyst

Pet Valu

3 days ago

1.9 on Glassdoor

Markham, Ontario, Canada

Hybrid

Full Time

Junior

0 applicants

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About this role

The Help Desk Analyst provides customer and technical support to end-users, troubleshooting hardware and software issues to ensure the smooth operation of business systems. This temporary role involves testing new software releases, tracking support tickets, and assisting with training and process changes. The position requires strong problem-solving skills and experience in help desk support.

Responsibilities

Provide technical support and troubleshoot POS and head office business systems
Test new releases of POS software and store flyers for promotional pricing accuracy
Initiate service calls for malfunctioning store systems and follow up for proper closure

Skills

About Pet Valu

petvalu.ca

Headquarters

Markham, Ontario, Canada

Company Size

1001-5000 employees

Founded

1976

View Profile

Shop everything pets need like food, treats and toys with FREE shipping over $49. Our services include dog wash, grooming, adoption. AutoShip to your local store or home. 600+ locations.