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Department of Government Services | vic.gov.au
The Help Desk Associate provides front-line technical support to end users across multiple channels, including on-site, phone, and remote sessions. Reporting to the IT Manager, the role involves managing hardware, software, and network issues while supporting onboarding, offboarding, and IT asset management. The incumbent collaborates with internal teams and vendors to ensure efficient issue resolution and adherence to company standards.
We're bringing together government services to improve Victorians' experience of interacting with government. We're connecting and digitising government platforms and streamlining corporate and procurement services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Department of Government Services | vic.gov.au.
Department of Government Services | vic.gov.au didn’t post a salary, so this is our estimate from similar listings.