Help Desk Engineer

Kaseya Careers(2 days ago)

Orlando, FLOnsiteFull TimeJunior$40,000 - $52,000IT Support

About this role

Kaseya is seeking a Help Desk Analyst to deliver technical support and customer service to end users in a fast-paced, in-office environment. The role involves troubleshooting various IT issues, maintaining support tickets, and providing professional assistance to ensure customer satisfaction. It is a service-oriented position focused on resolving incidents and building customer relationships.

View Original Listing

Required Skills

Help Desk
Windows OS
Microsoft Office
Active Directory
Networking
Troubleshooting
Customer Service
Support Ticketing
Remote Support
VPN

About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.

View more jobs at Kaseya Careers →