Help Desk Engineer

Kaseya Careers

16 hours ago

Orlando, FL

Onsite

Full Time

Medior

0 applicants

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About this role

Kaseya, a leading provider of IT infrastructure and security solutions powered by AI, is looking for help desk analysts to support its customers in a fast-paced environment. The role involves technical support to end users, incident diagnosis, and maintaining a high level of customer service. The position is based in Orlando, Florida.

Skills

Qualifications

Associates Degree in ITHelp Desk Experience

About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.