Help Desk Lead

Koniag Government Services, LLC

3 months ago

United States

Onsite

Full Time

Senior

0 applicants

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About this role

Koniag IT Systems, LLC is seeking a Help Desk Lead to manage and coordinate technical support for end-users in a high-profile government environment in Washington, DC. The role involves leading a team of technicians providing tiered support across multiple levels and overseeing asset management in a collaborative setting.

Skills

Qualifications

Bachelor's degree in Computer Science, Engineering, Information Systems, Business or related field5+ years experience in information systems management3+ years supervisory experienceITIL 4 certificationIndustry certifications such as CompTIA A+, MCSE, HDI

About Koniag Government Services, LLC

koniag-gs.com

Koniag Government Services (KGS) is an Alaska Native–owned government contracting organization made up of multiple wholly owned subsidiaries that deliver enterprise solutions, professional services, and operations management to U.S. federal agencies. KGS leverages an agile employee and corporate culture to apply technical, professional, and operational expertise—particularly in support of defense and other mission-driven federal programs—to enable successful outcomes. Its offerings include scalable program support, systems and IT engineering, and managed operations tailored for complex government missions. KGS positions itself as a trusted partner with experience meeting federal acquisition, security, and compliance requirements.