Help Desk Manager

Judi Health(3 hours ago)

HybridFull TimeManager$100,000 - $110,000IT Support

About this role

Judi Health is looking for a Help Desk Manager to lead their Denver IT support team, ensuring effective technical issue resolution, high-quality service delivery, and continuous improvement of support processes. The role involves team management, troubleshooting, and implementing support best practices in a healthcare technology environment.

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Required Skills

Jira Service Desk
Office 365
MDM
Help Desk
Customer Service
Team Leadership
Troubleshooting
Mac Support
Ticketing Systems
IT Support

About Judi Health

judi.health

Judi Health and Capital Rx deliver unified pharmacy and medical benefit management for employers, unions, health systems, and government programs. Capital Rx provides transparent, member-focused PBM solutions while Judi Health’s Judi® platform integrates pharmacy, medical, vision, and dental benefits into a single coordinated system. Together they support millions of plan members, aiming to simplify benefit administration, improve member experience, and control costs.

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