NALLEY CONSULTING
As a Mid-level Help Desk Representative at Southcom HQ, you will resolve Tier 1 and Tier 2 support tickets for government clients while maintaining IT asset tracking systems. The role requires proficiency in troubleshooting Windows and macOS environments, utilizing ticketing tools like JIRA and ServiceNow, and providing technical support for both cloud and on-premises infrastructure.
Headquarters
District Of Columbia, United States
Company Size
11-50 employees
Founded
2013
Nalley Consulting supports federal & state government agencies by providing highly qualified professionals devoted to fulfilling our clients’ missions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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