Peraton
Peraton is seeking a Help Desk Representative to serve as the first point of contact for Tier 2 escalated requests at their Fort Huachuca, AZ facility. This role involves managing high-volume inbound and outbound communications, including calls, chats, emails, and ticket escalations, while ensuring continuous 24/7 mission support. Candidates will translate user requests into logical formats and maintain shift logs to assist analysts in troubleshooting non-technical issues.
Headquarters
Reston, Virginia, United States
Company Size
10001+ employees
Founded
2017
Peraton is a next-generation technology and national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. Peraton supports every branch of the U.S. Armed Forces, and we serve as a valued partner to essential government agencies that sustain our way of life.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Peraton.
13% below the average for this role