Help Desk Shift Manager - Top Secret clearance
General Dynamics Information Technology(27 days ago)
About this role
The Help Desk Shift Manager at GDIT provides executive-level IT support to federal government clients in Washington, DC, serving as the primary contact for a 24/7/365 service desk. The role represents the foundation of the organization’s approach to executive IT support and supports staff development and career growth. It requires an active Top Secret/SCI clearance and offers extensive training and certification opportunities.
Required Skills
- Help Desk
- IT Support
- Team Supervision
- Troubleshooting
- Ticketing Systems
- Customer Service
- Process Improvement
- Training
- Incident Management
- Security+
Qualifications
- BA/BS
- CompTIA Security+ (DoD 8570)
- Active Top Secret with SCI Eligibility
- US Citizenship
About General Dynamics Information Technology
gdit.comDelivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
View more jobs at General Dynamics Information Technology →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at General Dynamics Information Technology
Joint Combined Exchange Training (JCET) SME
General Dynamics Information Technology(3 days ago)
Account Systems Administrator - TS/SCI w/Poly
General Dynamics Information Technology(3 days ago)
Telecommunications Technician - TS/SCI /w Poly
General Dynamics Information Technology(3 days ago)
Quality Assurance & Compliance Lead
General Dynamics Information Technology(3 days ago)
Similar Jobs
Help Desk Technician
Agile Defense(1 month ago)
System Administrator II - Hiring Bonus Available
Homepage(5 months ago)
Help Desk Specialist
02 CACI, INC.-FEDERAL(1 month ago)
Help Desk Manager
Example Corp(27 days ago)
Help Desk Technician
Agile Defense(2 months ago)
Security Officer 3 - Top Secret Clearance
SpaceX(1 month ago)