ASM Research
The Help Desk Specialist I supports software applications developed by ASM Research by handling user inquiries and performing basic problem analysis. The role involves assessing customer issues, creating incidents, and acting as a liaison between clients and developers to resolve technical problems. This position requires maintaining documentation, tracking user trends, and ensuring accurate contract information while providing step-by-step guidance to users.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ASM Research.