Computer World Services Corp.
The Help Desk Specialist II – Lead serves as a senior technical and operational point of contact within the Help Desk team, providing advanced troubleshooting, coordinating daily operations, and mentoring staff. The role ensures efficient incident handling, maintains high customer satisfaction, and drives continuous improvement through reporting and quality assurance.
Headquarters
Washington, District Of Columbia, United States
Company Size
201-500 employees
Founded
1990
Computer World Services Corp. (CWS) is a premier IT services provider with over 30 years of experience delivering Digital Transformation, Process Optimization, and Technological Innovation solutions to Defense and Civilian federal customers domestically and abroad. The company strives to deliver quality, value, and confidence to its government customers and partners through enterprise-wide IT solutions and services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Computer World Services Corp..
15% below the average for this role