Help Desk Specialist Tier I
02 CACI, INC.-FEDERAL(8 days ago)
About this role
Join the Office of Information Services at the United States Capitol Police as a Tier I Help Desk Specialist, providing essential IT support and customer service in a dynamic environment. The role involves managing service requests, troubleshooting issues, and communicating solutions to users.
Required Skills
- IT Support
- Help Desk
- Troubleshooting
- Customer Service
- Microsoft Office 365
- Windows 11
- Exchange Outlook
- Ticketing Systems
- Service Desk
- ITSM
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