General Dynamics Information Technology
The Help Desk Specialist at GDIT provides first‑tier software, hardware, and printing technical assistance to users supporting the F‑35 Lightning II program. The role involves using BMC Helix/Remedy for ticketing and change management, troubleshooting Windows and M365 environments, and collaborating with various technical teams to resolve issues.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
19% below the average for this role
General Dynamics wants to turn competitors into teammates
Dec 8, 2025