EVERIENCE
The Help Desk Specialist provides second-level technical support for corporate workstations, ensuring operational continuity and quality assistance to end-users, including VIPs and management. The role involves on-site and remote troubleshooting of hardware and software issues, managing device installations and configurations, and resolving tickets via ITSM platforms. This position requires expertise in Windows and Apple ecosystems, Microsoft 365, Active Directory, and SCCM to maintain a secure and efficient IT environment.
Everience is an international consulting and digital services group that guides organizations in orchestrating human/AI symbiosis within the enterprise. The company offers expertise across generative AI, employee experience, cybersecurity, cloud infrastructure, intelligent workplace, data, and application development. Operating in 23 countries and serving over 200 clients, Everience helps businesses harness AI as a driver of competitiveness and responsible growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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