General Dynamics Information Technology
The Help Desk Supervisor provides leadership and technical oversight for help desk teams in a 24/7 environment, ensuring mission success through proactive issue management and staff development. This role involves managing shift coverage, mentoring technicians, and serving as a technical point of contact for complex troubleshooting and service modernization efforts. The position requires strong collaboration with engineering teams and a focus on maintaining high-quality customer service and operational efficiency.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
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Dec 8, 2025