SubCom
The Help Desk Support Analyst provides Level 2 technical and desktop support to employees, contractors, and vendors across SubCom's Newington, NH facilities and remote locations. This on-site role involves troubleshooting Windows 11 systems, Microsoft 365 applications, hardware, and specialized production technology while maintaining accurate documentation and supporting IT projects. The position requires strong customer service skills and the ability to resolve incidents efficiently in a fast-paced environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SubCom.