Encode
The Help Desk Support Services Specialist provides initial support, ticket creation, troubleshooting, and escalation for incidents, ensuring proper classification, monitoring, and communication throughout the resolution process. The role includes fielding user communications, adhering to service desk policies, and working 3rd shift after training.
Headquarters
Manalapan, New Jersey, United States
Company Size
51-200 employees
Founded
1997
TECHNOLOGY SOLUTIONS HEALTHCARE SOLUTIONS ENTERPRISE INFRASTRUCTURE APP DEVELOPMENT & MANAGEMENT CYBERSECURITY DATA & ANALYTICS CLOUD DIGITAL ENGINEERING Why Partner with Encode? Innovation atOur Core Inspired by leaders in the consulting industry, Encode marries innovative technologies with strategic foresight to deliver solutions that not only…
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Encode.
Encode didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role