Weltman
The Help Desk Support Specialist Sr. (Tier II) serves as the primary technical escalation point for Level 1 Help Desk staff, focusing on remote resolution of complex issues to reduce unnecessary desktop support escalations. The role involves advanced troubleshooting of Windows 11, Office 365, networking, and Active Directory, as well as knowledge management and mentorship of Level 1 personnel.
We represent nearly every type of creditor, including some of the largest financial institutions in the U.S., in bankruptcy, commercial & debt collections, litigation, & real estate default matters.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Weltman.
48% below the average for this role