Help Desk Support Technician
LE001 AQA Education(2 months ago)
About this role
World Vision Zambia is recruiting a Help Desk Support Technician (Level 1) to join its Global Technology & Digital Solutions team and support the organization’s digital operations. The role is focused on enabling ministry impact by ensuring staff have reliable access to IT systems and by supporting digital adoption and transformation. The position is locally based and aligned with World Vision’s Christian values and mission.
Required Skills
- Help Desk
- IT Troubleshooting
- Microsoft 365
- Teams
- SharePoint
- Asset Inventory
- Onboarding
- Customer Service
- Cybersecurity
- ITSM
Qualifications
- Bachelor's Degree in IT
- Bachelor's Degree in Computer Science
- Bachelor's Degree in Information Systems
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