Help Desk Support
Ask IT consulting
About this role
The Help Desk Support (HDS) role provides technical assistance over the phone primarily for system access and password issues. The position focuses on delivering excellent customer service, resolving system access problems, and escalating complex issues where needed.
Skills
About Ask IT consulting
askconsulting.comASK Consulting is a global talent, workforce and project solutions firm that partners with large enterprises to deliver staffing, managed workforce services and technical project delivery. Its Talent Solutions span contingent staffing and direct-hire across IT, creative, scientific/clinical, professional and admin/call-center roles. Workforce offerings include employer-of-record, independent-contractor compliance, recruitment process outsourcing, direct sourcing and IT training, while Project Solutions cover Agile coaching, DevOps & automation, cloud enablement, data analytics, telecom implementation and enterprise applications. The company also emphasizes consultant care, diversity & inclusion and provides candidate and client tools for hiring and account management.
About Ask IT consulting
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Ask IT consulting.
Salary
$71k – $96k
per year
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