JCD Staffing
This role serves as the primary point of contact for IT help desk inquiries, providing comprehensive support for email, directories, and Windows applications. The position involves leading the help desk team, developing operational procedures, and monitoring performance metrics to ensure efficient issue resolution. It requires coordinating with IT staff to troubleshoot technical issues and supporting extended hours as needed.
JCD Staffing is a specialized technical recruiting firm focused on delivering cleared and uncleared technical talent to government contractors supporting federal programs. They offer flexible recruiting models — including contract, contract-to-hire, direct hire, and a no placement fee retained model — across roles in software development, cybersecurity, cloud engineering, AI, and more. With 10+ years in business, JCD serves small and mid-sized government contractors facing mission-critical hiring needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JCD Staffing.
JCD Staffing didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role