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Help Desk Tech 1 at Stormont Vail Health - ApplyBlast

Help Desk Tech 1

Stormont Vail Health

2 months ago

3.5 on Glassdoor

Topeka, Kansas, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Help Desk Tech 1 is an entry‑level technical role responsible for providing desktop support and customer service across the organization. The technician receives work orders, troubleshoots PCs, mobile devices, printers and peripherals, and assists the call center during high call volume, while maintaining a high quality of service score.

Responsibilities

Troubleshoot and resolve end‑user hardware and software issues
Respond to help desk calls and log incidents in the incident management system
Build, deploy and install hardware and software for users

Skills

Qualifications

Bachelor's Degree in Information TechnologyCompTIA A+ CertificationMicrosoft Windows CertificationValid Driver’s License

About Stormont Vail Health

stormontvail.org

Headquarters

Topeka, Kansas, United States

Company Size

1001-5000 employees

Founded

1884

View Profile

Stormont Vail Health is a Kansas healthcare community leader providing hospital, primary, specialty, and pediatric care across the region. The organization offers a comprehensive range of services including cardiology, cancer care, behavioral health, surgical care, and more. Based in Topeka, KS, Stormont Vail Health is committed to serving patients, visitors, team members, and surrounding communities.